Preferred Auto Centre performs

Toyota Service in Thousand Oaks, CA

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Preferred Auto Centre

3111 E Thousand Oaks Blvd Unit 6
Thousand Oaks, CA 91362

Stats & Rating

4936

Toyotas have been serviced by
Preferred Auto Centre
with an average 5 star rating
based on 39 Toyota service reviews

Reviews

“Fast, efficient, friendly“

visited on 9/11/2018
Rated 5 out of 5 stars

Very friendly and cordial service backed up by a sense of reliability and straightforwardness

“Go there“

visited on 9/6/2018
Rated 5 out of 5 stars

Great! Small, convenient shop. Seem to do really good work, seem to be honest and transparent. Sometimes provide photos of removed/replaces parts.

“Outstanding“

visited on 8/28/2018
Rated 5 out of 5 stars

Preferred Auto Centre as always provides quality service and expert advice. Time and time again they perform to the highest standards and have earned my respect and business.

“Excellent mechanics“

visited on 8/27/2018
Rated 5 out of 5 stars

Amazing service above and beyond any dealer or shop I been to, I always recommend them.

“Great care and service“

visited on 8/25/2018
Rated 5 out of 5 stars

Great service and the quality of work is superb!

“Friendly, helpful and professional“

visited on 8/17/2018
Rated 5 out of 5 stars

Everyone in the business was super helpful and kept me abreast of what was happening. That’s all I needed. A company that communicates well.

“Recommend“

visited on 8/16/2018
Rated 5 out of 5 stars

Preferred AUTO has serviced all of our cars for years. Mark and Anthony have helped us time after time maintaining our older vehicles. I completely trust them and have referred them to many people who have all had the same experience. Highly recommend!

“Honest“

visited on 7/11/2018
Rated 5 out of 5 stars

Honest and great quality of work!

“Excellent mechanics“

visited on 12/14/2017
Rated 5 out of 5 stars

Great people. Highly recommend.

“Exceptional“

visited on 11/13/2017
Rated 5 out of 5 stars

Exceptional work. Super pleased with the way things were handled and taken care of with honesty and dedication. We originally came in due to a questionable inspection from the dealership where work was completed back in June. In efforts to get a second opinion, Preferred Auto conducted a thorough inspection and provided a complete report, including photos, of any future concerns to look out for. We certainly felt Preferred Auto was looking out for our well-being and answered any questions we had with complete honesty. We will certainly refer others to them and plan on coming back again for any work needed on our cars!

“Couldn't be happier“

visited on 11/8/2017
Rated 5 out of 5 stars

My experience has been very good quality and always pleasant.

“I am satisfied“

visited on 10/31/2017
Rated 5 out of 5 stars

Very friendly & professional !!!

“Fair and quality work“

visited on 8/9/2017
Rated 5 out of 5 stars

Top notch. Great people, great service, and quality work!

“Fair and quality work“

visited on 5/31/2017
Rated 5 out of 5 stars

great quality and care, great overall service.

“Excellent“

visited on 4/27/2017
Rated 5 out of 5 stars

Excellent service. Accommodating, polite, professional and efficient.and friendly

“Quick and timely“

visited on 4/26/2017
Rated 5 out of 5 stars

Professional, trustworthy and personal care service.

“The shop has it all!“

visited on 3/31/2017
Rated 5 out of 5 stars

That they were very thorough and provided excellent service

“Quick Service“

visited on 3/3/2017
Rated 5 out of 5 stars

Preferred Auto is a very reliable and honest auto repair business. Service costs are fair and reasonable. The work is top knotch and completed on schedule.

“Outstanding“

visited on 2/4/2017
Rated 5 out of 5 stars

Provides high quality service

“Reliable“

visited on 12/30/2016
Rated 5 out of 5 stars

These are the most experienced, reliable, helpful and kind auto experts in my world. I have taken our cares to Preferred Auto for more than 20 years. I am so thankful to have people and a place I totally trust. Dr. Soderquist

“Outstanding“

visited on 12/6/2016
Rated 5 out of 5 stars

Highly recommended for service & integrity

“Truly care“

visited on 9/24/2016
Rated 5 out of 5 stars

Experts for auto care and maintenance at Preferred Auto.

“Honest“

visited on 9/24/2016
Rated 5 out of 5 stars

I felt i could trust that work was going to be done only as needed, since Triple AAA recommends and stands behind it's work and honesty. Otherwise, they would also be responsible how we trust "their " service too. I was told that we were being taken advantage of because of our being stranded out of our home base. So it was difficult explaining that I would not have accepted just any auto center if it hadn't been recommended by triple A!!

“Quick and timely“

visited on 8/23/2016
Rated 5 out of 5 stars

They are trustworthy and their charges are reasonable.

“My car is humming along“

visited on 6/1/2016
Rated 5 out of 5 stars

The technicians are very skilled. Mark personally went out of his way to ensure my older vehicle received the correct parts and got the necessary service it needed for safety. Thank you!

“Quick and timely“

visited on 4/12/2016
Rated 5 out of 5 stars

Very trustworthy and competent. Been taking our cars there for service for many years.

“Excellent mechanics“

visited on 3/23/2016
Rated 5 out of 5 stars

I would highly recommend Preferred Auto Centre to anyone, my brother was very impressed also

“Efficient, professional, and friendly“

visited on 3/23/2016
Rated 5 out of 5 stars

I am happy with the quality of work, and value the professional advice of Mark the owner, and Anthony the mechanic. They gave me peace of mind regarding the condition of my car and helped me prioritize what services were immediately needed. I appreciate their honesty regarding fair pricing because I have called other places regarding the replacement of my struts, for example and felt pressured to replace them too early or that they did not care about working with me on the pricing.

“Couldn't be happier“

visited on 3/16/2016
Rated 5 out of 5 stars

I would tell them that the work is very transparent. Not only did I receive a phone call explanation about the work that needs to be done on my car, but I also received a follow up email with pictures, all in an understandable language for someone who knows very little about cars.

“Great communication“

visited on 3/11/2016
Rated 5 out of 5 stars

I certainly would recommend them. To them, your car is kind of like their child, whom they want to nurture and take good care of.

“Felt confident“

visited on 3/4/2016
Rated 5 out of 5 stars

can't do better - great staff, honest and efficient. i truly trust Mark, Anthony and his team. I've been coming to Preferred for 20 years. they're the best.

“Tries hard“

visited on 2/13/2016
Rated 3 out of 5 stars

Best communications that I have every experienced with any company. All the work I had done is transparent so I cannot express an opinion on whether my car runs or feel any different. Make sure you have a lot of money because you are going to pay between 50%-300% more than any other car service company charges. I'm okay paying the $140 an hour labor rate, but I have a hard time digesting their rational on taking you to the cleaners on parts. Expect to pay about 4 times what a dealer charges. You can also expect to pay for their operational supplies and facilities. About the only thing I was not charged for is toilet paper probably because I never used the rest room.

“Clean shop“

visited on 1/7/2016
Rated 5 out of 5 stars

I have been going to Preferred Auto for over thirty five plus years and have known Mark Miller longer than that.... he worked with his father before he opened his own shop....I started going to Preferred because it was much closer to Agoura Hills....Never !!!!! a problem !!!!!

“Felt confident“

visited on 12/24/2015
Rated 5 out of 5 stars

Mark and his team are very capable and ethical. They are very transparent and I trust their work 100%

“Straight Shooters“

visited on 9/12/2015
Rated 5 out of 5 stars

Anthony and Mark are straight shooters, you never get a run around or confusing information. They always do a complete inspection and let me know what my car needs. It is a fairly old Toyota Camry but it runs great thanks to Preferred.

“Professional & Courteous“

visited on 8/21/2015
Rated 5 out of 5 stars

Professional & Courteous. The "Auto Vitals" reports are great!

“Satisfied as usual“

visited on 8/7/2015
Rated 5 out of 5 stars

As usual, I am very satisfied and happy with the work, all people's friendship and help with getting me home. Thanks!!

“Definately Recommend“

visited on 7/23/2015
Rated 5 out of 5 stars

I would recommend them

“Great Service“

visited on 6/24/2015
Rated 3 out of 5 stars

Services were recommended (e.g. coolant replacement) that I had done on my last visit. When I went to leave, I could not get into my car because another car was parked so close that I could not open the driver side door. It a very long time to get the other car moved, and when the other car was moved, it made me very nervous because it came to within less than an inch of my car.

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